KYC POLICY
Last updated: 30/05/2025
1. When a user makes an aggregate lifetime total of deposits exceeding EUR 2000 (in the respective currency equivalent) or requests a withdrawal of any amount inside www.gj.casino, that is owned by the Company ULTIMA LAB LLC, a limited liability company registered in COSTA RICA with company registration number 3102931516 with registered address at Provincia 01 San José, Canton 01 San José, Distrito Carmen, Barrio Escalante, Avenida Siete, Calle Veintinueve, Edificio Dos Mil Novecientos Diez, Centro Corporativo Ag, then it is compulsory for them to perform a full KYC process.
2. During this process, the user will have to input some basic details about themselves and then upload:
- A copy of Government Issued Photo ID (in some cases front and back depending on the doc)
- A selfie of themselves holding the ID doc
- A bank statement/Utility Bill not older than three months and stating your current residential address
3. Once uploaded, the user will get a “Temporarily Approved” Status and the documents will now be on our side, and the “KYC Team” will have 24hrs to go over them and email the user about the outcome:
- Approval
- Rejection
- More information needed – No change in Status
4. When the user is on “Temporarily Approved” Status then:
- They can use the platform normally
- They cannot deposit more than EUR 500 (in the respective currency equivalent) in aggregate total
- They cannot complete any withdrawal
5. If the deposit was made with the use of the bank card we may request the photo of the card from both sides (the CVC code shall not be visible) in order to verify the card belongs to user.
6. In order to apply the AML and compliance procedures we may request the proof of your income (with the certified translation into English), the statement of the payment system through which the deposit was done or some other documents that we suppose to be necessary in each case.
7. It is possible for us to request you to go through video/telephone interview.
Guideline for the “KYC Process”
1. Proof of ID
- Signature Is there
- - You must not use the Service:
- If you are a resident of one of the following countries, or accessing the Website from one of the following countries: Austria, France and it’s territories, Germany, Netherlands and it’s territories, Spain, Union of Comoros, United Kingdom, USA and it’s territories, all FATF Blacklisted countries, any other jurisdictions deemed prohibited by Anjouan Offshore Financial Authority.
- Full Name matches client’s name
- Document does not expire in the next 3 months
- Owner is over 18 years of age
2. Proof of Residence
- Bank Statement or Utility Bill
- - You must not use the Service:
If you are a resident of one of the following countries, or accessing the Website from one of the following countries: Austria, France and it’s territories, Germany, Netherlands and it’s territories, Spain, Union of Comoros, United Kingdom, USA and it’s territories, all FATF Blacklisted countries, any other jurisdictions deemed prohibited by Anjouan Offshore Financial Authority.
- Full Name matches client’s name and is same as in proof of ID
- Date of Issue: In the last 3 months
3. Selfie with ID
- Holder is the same as in the ID document above
- ID document is the same as in “1”. Make sure photo/ID number is the same
4. Banking/payment card
- There is the photo of both sides
- No CVC code is visible
- There is the name indicated, the numbers etc.
Notes on the “KYC Process”
1. When the KYC process is unsuccessful then the reason is documented and a support ticket is created in the system. The ticket number along with an explanation is communicated back to the user.